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All correspondence regarding your order will be sent to the email address that you provide.  If you do not get order confirmation, please contact The Red Pair Shoe Store via email,

All return information can be accessed here.

Once an order has been shipped, it can not be cancelled or changed. If you refuse the package, the cost of the refused package charge will be deducted from your refund.

Sale price adjustments will be offered if your regular price item has gone on sale within 10 days of your purchase date. Sale price adjustments will be provided in the form of a credit at The Red Pair Shoe Store

Shipping costs (outside of the free shipping with a minimum purchase of $149 within Canada) are as follows:
Within Canada $20
USA $50*
Other Destinations $80*
*Please note that we are not responsible for duties and or taxes that may incur.
We use Canada Post.  We will do our best to get our your orders out of our doors and to Canada Post with in three days, you will recieve a tracking number to the email address you provide us.

Contact Us

  • The Red Pair Shoe Store
    2104 Columbia Ave Unit A
    Rossland BC, V0G 1Y0
    Call us now: (778) 457-0015